4.2.2.4 Manage External and Miscellaneous Charges : Manage External and Miscellaneous Charges Detailed Process Model Description : 2.7 Request Freeze Bill Segments

2.7 Request Freeze Bill Segments
Reference: Manage External and Miscellaneous Charges Process Model - Page 1 for the associated business process diagram.
Actor/Role: CSR
Description: The CSR or Authorized User determines all information is in place and the freezable Bill Segments is accurate. The CSR or Authorized User requests to freeze the Bill Segments.

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