4.2.2.4 Manage External and Miscellaneous Charges : Manage External and Miscellaneous Charges Detailed Process Model Description : 3.8 Request Add Bill Messages

3.8 Request Add Bill Messages
Reference: Manage External and Miscellaneous Charges Process Model - Page 2 for the associated business process diagram.
Actor/Role: CSR
Description: The CSR or Authorized User may add Service Agreement related Bill Messages for a given Bill Segments. The CSR or Authorized User may also add Bill Messages at the Account Level. The CSR or Authorized User adds these Bill Messages for an online Bill.
Entities to Configure

© 2011 Oracle and/or its affiliates. All Rights Reserved