4.2.2.4 Manage External and Miscellaneous Charges : Manage External and Miscellaneous Charges Detailed Process Model Description : 3.2 Update Bill Segments to Pending Cancel

3.2 Update Bill Segments to Pending Cancel
Reference: Manage External and Miscellaneous Charges Process Model - Page 2 for the associated business process diagram.
Actor/Role: CC&B
Description: When the CSR or Authorized User requests Initiate Cancel, the system updates the Bill Segments to Pending Cancel.
Entities to Configure

© 2011 Oracle and/or its affiliates. All Rights Reserved