Reference: Manage External and Miscellaneous Charges Process Model - Page 2 for the associated business process diagram.Actor/Role: CC&BDescription: If Utility Company that provides billing services for Third Party Service Provider and Creates Bills for the Customer doesn't pay Third Party Service Provider money received from Customer (refer to step 3.0 on of the current process), it may directly transfer Customer balance to the Service Provider's Account. CC&B creates an estimated read Bill message if an estimated read was used for Billing.
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